If your organization uses Office 365, I recommend installing the latest version of Office 365 from. These older versions of Office may not know how to handle a multi-factor prompt. For example, these could have been standalone deployments before Office 365 was adopted. The primary use case is Outlook 2010, or Outlook 2016. What are app passwords in office 365 or Azure?Īpp passwords are unique passwords used to authenticate legacy software to Office 365. You set up a conditional access policy for Multi Factor, per the Microsoft how-to article.You don’t see the “app password” listed anywhere, and the Account Settings view seems to be missing that section.MFA works, and your user(s) are able to log on to the website using it.You enabled Multi-factor Authentication (MFA) on Office 365 (O365) portal or Microsoft 365.Symptoms for missing Multi Factor Authentication (MFA) app password in O365:
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